Technical Support Hub


Technical Support Hub

These times are unprecedented and we are keen to support you as best as we possibly can to help you and your business adapt.

On this page we have pulled together a range of our online tools to help you quickly get the answers you want, when you want them.

For personal help you can use Live Chat, or request a call back from one of our highly skilled Application Engineers or call/ email our team.


We will also continue to update our social media - why not give us a follow using the below links.

 

 
  



Email ukexpress@imi-precision.com

Our expert teams are available to answer your emails 8.45am to 5pm, Monday to Thursday and 8.45am to 4pm on Friday.

Live Chat

Click to chat online to one of our experts and get your questions answered straight away.


Technical Advice

  • Pneumatic Help: Over 50 short articles explaining the core functions of our products and more advanced tips
  • Glossary of Terms: An A-Z of well over 100 terms and acronyms widely used in our industry with clear explanations
  • Configure your own solution: Use our Application, Product or Custom configurators to create your own unique solution
  • Calculators: We have a number of them to help you.
  • Our Catalogues are a great way of selecting from our range of high performance products, quickly and easily.
  • We have a wide selection of Brochures that focus on industry sector expertise, products and solutions.

 


Technical Data

  • How to access CAD Models for our products, download from over 60 formats
  • How to find Datasheets for our current range and for comparison purposes datasheets from our legacy ranges
  • Access to Certificates for Product compliance, Quality assurance, Health, Safety and Environmental
  • Installation and maintenance instructions include all the information you need to install and maintain our products
  • Access to Software for all those installation drivers required

Find Products Faster


Support

  • View our latest product videos
  • Ever thought, what will my machine look like with this? See how Augmented Reality could help you!
  • We have embraced Virtual Reality as part of our Introduction to Pneumatics training programme.
  • We have a range of Online Training that provides an introduction to our products.